Frequently asked questions.
Got questions? We’ve got answers.
Whether you're a rider, family member, donor, or volunteer—this is your one-stop hub for TLC Therapeutic Riding Center's most frequently asked questions.
FAQ for Donors
1. How is my donation used?
Your gift directly supports therapeutic services, horse care, program expansion, and scholarships. We prioritize transparency and impact—over 85% of donations go directly to program delivery.
2. Is my donation tax-deductible?
Yes! TLC Therapeutic Riding Center is a registered 501(c)(3) nonprofit organization. You will receive a donation receipt for tax purposes.
3. Can I choose where my donation goes?
Yes—you can designate your gift toward scholarships, horse care, equipment, or let us use it where it’s most needed.
4. How do I become a monthly donor?
Monthly giving provides steady support. Simply select “monthly” on our [donation form] and your gift will be processed automatically.
5. Can I sponsor a specific horse or rider?
Absolutely! Visit our [Sponsorship Page] to meet the horses and riders in need of a champion like you.
6. Do you accept employer matching gifts?
Yes. Many employers match charitable gifts—check with your HR department to double or even triple your impact.
7. Can I make a gift in honor or memory of someone?
Yes. You can dedicate your donation and choose to notify someone with a personalized card.
8. How do I know my donation makes a difference?
We publish annual impact reports, financial summaries, and real stories of growth and healing. Your gift truly changes lives—and we’d love to show you how.
9. Can I volunteer or give in other ways?
Yes! We welcome volunteers, in-kind donations (like feed or tack), and pro bono services. Learn more on our [Volunteer Page].
10. Who can I contact with questions?
Please email [donate@TLCtrc.org] or call (555) 123-4567—we’re happy to help!
FAQ for Riders & Families
1. Who can participate in TLC’s programs?
We welcome children and adults with physical, cognitive, emotional, or developmental challenges. Each participant is evaluated individually to ensure our program is a good fit for their needs and goals.
2. What types of challenges do you work with?
We serve individuals with autism, cerebral palsy, Down syndrome, anxiety, PTSD, ADHD, developmental delays, and more. If you're unsure, reach out—we’d love to talk with you.
3. Do I need horse experience to join?
Not at all! Most of our riders are beginners. Our trained instructors and volunteers guide every step of the way.
4. How do I apply or get started?
Fill out our [Participant Interest Form] or call us at (XXX) XXX-XXXX. We’ll schedule an assessment and walk you through the next steps.
5. What should we wear or bring to lessons?
Riders should wear closed-toe shoes with a heel (like boots) and long pants. We provide helmets and adaptive equipment. Bring water and any required medications.
6. What’s the cost of lessons?
We work hard to keep costs accessible. Scholarships are available based on financial need. Please contact us for current rates and funding options.
7. Do you have a waitlist?
Sometimes, depending on the season. We’ll do our best to get you scheduled quickly and will notify you as soon as a spot opens.
8. What’s the weather policy?
For safety, sessions may be rescheduled in cases of severe heat, wind, or storms. We’ll notify you via call or text on lesson days if conditions aren’t safe.